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Question

Advance invoice setup help


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Hello -

We are on apps10 update 25.  We are looking to use the advance customer invoice to bill our customers a prepayment amount.  I have been through all of the posts and see that the instant invoice has a check box to make it an advance invoice.  Then at some later point, the final invoice can be connected to the advance invoice.  I can not get the advance invoice to post so I assume I am missing some setup steps. Create collective vouchers is using IP19 but can not create due to unspecified errors. When I print the instant advance invoice, it is coming through as an invoice type of INSTINV with an invoice series of II.  I think it should come through as invoice series AD.  Also, the RMB from the instant invoice to select advance invoice is not available.  Does anyone have some guidance on how to setup the basics to use the advance invoice?

TIA

2 replies

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Hi,

Instant Invoice creates the Advance Invoice in the Same Series (II). Only the Posting will be different. You can check “Customer Invoices with Error” to figure out the Error.

RMB option where Advance invoice is displayed is in “Supplier Invoice” and it is not available in the Customer Invoice Side. You need to use Off-set option to settle the (Paid) Advance Invoice (reference will start as CUPIA) with an active Instant Invoice.

Thank You

 


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  • Author
  • Sidekick (Customer)
  • 30 replies
  • May 6, 2025

Thanks for the quick response.  The voucher error message is could not be created due to errors.  I am assuming with the lack of detail that there are multiple problems.  The code string it is using from IP19 is correct.  “Regular instant invoices post correctly.

 


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