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MobileEdge Upgrade


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Hello

Could we directly upgrade mobileedge from version Mobile Edge 15.0.2. to Astea Mobile Edge 15.4.15.0 using the Alliance Mobile Edge 15.4.15.0 Upgrade ?

 

Thanks for you feedback

Christophe

Best answer by Phil Seifert

Yes, you should be able to do this but normally I uninstall just to be safe being the cautious person that I am but it is supposed to work from all previous versions to 15.4.0.  It is your choice.

The information above was from the Release Notes Alliance Enterprise 15.4 SU11.pdf.

So install path is in your case:

Edge 15.0.2

Edge Full 15.4.0

Edge Upgrade 15.4.15.0

 

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4 replies

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1312 replies
  • April 25, 2025

HI Christophe,

No… you need to install the Alliance Mobile Edge 15.4.0.0 Full.exe as a minimum first.  After this, you can deploy the upgrade.

There was a change that required the intermediate deployment first since the original 15.0.2 which came with base Alliance.

 

 


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  • Author
  • Sidekick (Partner)
  • 85 replies
  • April 25, 2025

Thanks Phil 

we don’t need to uninstall the 15.0.2 ? we can install on top of the 15.02 the 15.4.0 Full mobile install ?

RGds

Christophe


Phil Seifert
Ultimate Hero (Employee)
Forum|alt.badge.img+24
  • Ultimate Hero (Employee)
  • 1312 replies
  • Answer
  • April 25, 2025

Yes, you should be able to do this but normally I uninstall just to be safe being the cautious person that I am but it is supposed to work from all previous versions to 15.4.0.  It is your choice.

The information above was from the Release Notes Alliance Enterprise 15.4 SU11.pdf.

So install path is in your case:

Edge 15.0.2

Edge Full 15.4.0

Edge Upgrade 15.4.15.0

 


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  • Author
  • Sidekick (Partner)
  • 85 replies
  • April 25, 2025

Yes i do the same as you but the customer tried to unsintall MobileEdge 15.0.2 and it’s not working it’s for that i ask the question (note this also a test environment )

Thanks again

RGds

Christophe


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