Has anyone had issues with material reservations on Parked Shop Orders preventing a Purchase Req from generating on Shop Order Outside Operations?
Normally, once a Shop Order is created in the Planned status (usually from a Customer Order), we will put the Shop Order on the Parked status while approvals and verifications are being done. And, once everything is in order, it is unparked and then put to Released status, which triggers the Purchase Req for a Shop Order Outside Operation.
Unfortunately, there are times in which material for a Shop Order on Park status will get reserved on the Shop Order Materials Tab (normally because it is in high-demand and the team is trying to ensure it is not used elsewhere). If this happens, though, the Shop Order when unparked will go straight to a Reserved status, and will not go back to Planned status. It will also never go to a Released status, nor is there a way to manually “release” the Shop Order unless you unreserve all the material. And, because the Shop Order bypasses the Release status and goes straight to Reserved status, if there is a Shop Order Outside Operation, a Purchase Requisition for this Outside Operation is never generated. If you can catch the order in time before it is started, you can go thru the hassle of unreserving, properly releasing, and then re-reserving your material to get the Purchase Req for the Outside Op. But, if you don’t catch it in time and people begin clocking on the Shop Order on the Shop Floor, then it is too late. Once this happens, the only solution we have found is to delete the Outside Operation on the Shop Order, and then re-add it to the Shop Order to get our Outside Operation Purchase Req.
Has anyone else had this issue? We are seeing this in both 23R1 and 24R1 (our PRD is 23R1 and our sandbox is 24R1, as we are upgrading PRD to 24R1 this weekend). If so, what have you found as a solution?
Thanks!