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Question

Why changing status is not apply in projects window?


Armaghan
Sidekick
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I have a project in Projects window and I want to change the status of project from start to Complete so I choose my desire status after that I refresh the window but the status is still start.

Why this change is not apply in projects window and I have to change the status in project navigator window?

3 replies

SaaAvinak
Do Gooder (Customer)
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  • 18 replies
  • July 29, 2024

Hello @Armaghan ,

Sometimes, the system encounters errors when attempting to complete a project. Unfortunately, it doesn’t display an error message when you try to complete the project from the Projects screen. I recommend using the Project Navigator screen or the Project screen to complete your projects

 

Hope that helps.

 

Regards


Armaghan
Sidekick
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  • Author
  • Sidekick
  • 8 replies
  • July 29, 2024

Hi @SaaAvinak 

Is it normal that this error is happening all the time?

 


Buddhika Kurera
Superhero (Employee)
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@Armaghan You should be able to complete the project in the overview. However check if the project is having any in progress Work Items. You normally should get a warning or error message otherwise.

You can use the following window to check if there is any Unfinished Work Items. Generate and take actions accordingly.

If everything is ok the status should be able to change, if not that is an issue.

 


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