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All outbound customer invoices stops after updating to 23r2.3

  • April 23, 2024
  • 1 reply
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Hi,

After upgrading from 22r2 to 23r2.3 we got an issue with outbound customer invoices

Application service update: 23.2.3

Framework service update: 23.2.3

IFS Cloud Web version: 23.2.3.20240131160230.0

IFS OData provider version: 23.2.3.20240130110039.0

In the menu “Customer Invoices with Errors” the “Send Error Messages” says:

ORA-20105: Archive.KEYERR: Report with key does not exist.



We tried to follow the instructions from this 3 year old topic and set the default Life time for report CUSTOMER_ORDER_IVC_REP to 1826 days, but it did not work.

 
And if i try to “Process Invoice” manually it works.

Has anybody had this problem before?

Best answer by lisvse

Hi, 

 

We have solved a defect similar to this in 23R2 SU4. 

 

/Linda

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lisvse
Hero (Employee)
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  • Hero (Employee)
  • 125 replies
  • Answer
  • April 23, 2024

Hi, 

 

We have solved a defect similar to this in 23R2 SU4. 

 

/Linda


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