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Question

Credit Card Transactions foreign currency in Aurena

  • March 21, 2024
  • 1 reply
  • 57 views

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  • Do Gooder (Customer)
  • 5 replies

Hi,

 

Has anyone else had an issue with credit card transactions in foreign currencies in Aurena when you try to change the org code of the original credit card transaction?

 

We have a situation where if we change the org code it tries to do an offset between the GBP value and the value it had calculated using the exchange rate. It only seems to happen in Aurena though, if we do the same change change in EE it doesn't create this offset.

 

 

Example below where the currency amount is 192 and the GBP is 157.64. When the org code is changed it creates that second line of -34.36 which is the difference between 192 and £157.64.

 

Thanks

 

Sarah

 

1 reply

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  • Hero (Partner)
  • 91 replies
  • March 21, 2024

Hi,

Yes I have experienced this at one of my customer running IFSAPP10 upd14. We installed two patches to fix the problem. Patch 167016 and 167384.

Regards,

Karolina


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