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PSO Upgrade - RangeError: Invalid time value

AdrianEgley
Hero (Customer)
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Hi,

I have upgraded a test environment to 6.12.0.15.

Everything in terms of services etc. are working. However I am having an issue with the PSO Workbench. I can see Error’s stating there is an Invalid Time Value.

 

Everything in terms of set-up sys params etc. have remained the same, but post updated the Workbench is throwing this error and when in the workbench I cannot see Resources, Activities, Events, Applications etc.

In the scheduling workspace the time is showing as;

I have a regular time update set to go from FSM also to move the day along.

 

Any idea what I have done wrong?

 

Ady

Best answer by Carl Lewis

Hi Ady,

Can you try changing the time zone for the affected user(s)?  Click on the Username in the top right hand corner of the screen and “Select Time Zone”, then pick a suitable option (“Local” should work too).

After refreshing the page, everything should be fine again.

 

Let us know how it goes!

Thanks,
   Carl

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3 replies

roklde
Superhero (Employee)
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  • roklde
  • Superhero (Employee)
  • 745 replies
  • February 14, 2024

Hi Ady,

can you try it from a different client and/or browser? Also check if the server time zone settings are correct.

 

Best regards

Roman

AdrianEgley
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  • AdrianEgley
    AdrianEgley
C
Hero (Employee)
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  • Carl Lewis
  • Hero (Employee)
  • 58 replies
  • Answer
  • February 14, 2024

Hi Ady,

Can you try changing the time zone for the affected user(s)?  Click on the Username in the top right hand corner of the screen and “Select Time Zone”, then pick a suitable option (“Local” should work too).

After refreshing the page, everything should be fine again.

 

Let us know how it goes!

Thanks,
   Carl

AdrianEgley
1 person likes this
  • AdrianEgley
    AdrianEgley
AdrianEgley
Hero (Customer)
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  • AdrianEgley
  • Author
  • Hero (Customer)
  • 169 replies
  • February 14, 2024

Thanks @roklde and @Carl Lewis 

That’s just an obvious thing to check 😂

All sorted now, and we’re showing data as expected.

roklde
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  • roklde
    roklde

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