We have requirement to remove a particular secondary SVD from multiple Assyst Users.
We created an ETM Mapper with Resource as “Secondary SVD” and Record to update as SVD and Assyst User Shortcode. But it is not picking up any record.
Solved
ETM - Discontinue Secondary Service Department
Best answer by NigelIM
Hi Manish,
I have this Channel and Data Mapper that will delete records from the Secondary SVD table based on SVD and assyst User Short Code, but the Discontinue does not seem to be a valid column on the table, even though it seems available in the data mapper.
I use a csv file, with 2 columns shortcode = SVD Short Code and shortcode2 = assyst User Short Code.
Let me know if this resolves your issue?
Thanks
Nigel Munford
IFS assyst Product Consultancy
+4Hi Manish,
I have this Channel and Data Mapper that will delete records from the Secondary SVD table based on SVD and assyst User Short Code, but the Discontinue does not seem to be a valid column on the table, even though it seems available in the data mapper.
I use a csv file, with 2 columns shortcode = SVD Short Code and shortcode2 = assyst User Short Code.
Let me know if this resolves your issue?
Thanks
Nigel Munford
IFS assyst Product Consultancy
Thank you
Yes, I can delete the record but as discontinue option was there so I thought it will just discontinue the record instead of deleting it. Moreover, when I ran the channel with Discontinue field as true, it was running successfully with result as “Updated”.
We have decided to go ahead with deleting it. Thank you again :)
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