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Error Exporting Quick Report to Excel from IFS


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When exporting  quick report to Excel I get the error listed below.  This is a Crystal quick report. The computer was just given to a different user and new user profile was added and it seems that something needs to be pointing to the new use.  Any suggestions?

 

'CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag CrystalDecisions.ReportAppServer.ReportDefModel.ISCRExportOptions.get_ExportOptionsEx()'.

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