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Remote working in Print Jobs

  • August 18, 2020
  • 1 reply
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Hi Team,

 

we  have few remote working jobs in our Print queue.

 

Is this any issue?

 

what is different between waiting & remote working in Print job?

 

NO jobs in waiting state in Print job.

 

Regards

Suraj

Best answer by Rusiru Dharmadasa

Remote working means print agent is still working on them. If a print agent service is restarted during a working operation the print job will remain stuck in “remote working”. If these jobs are old and if the same print agent is working fine with new jobs i don’t think this is an issue. 

 

Waiting means the print job is not yet process by the IFS report formatter (middleware). So the PDF is not generated yet. Once this is done, the status will be changed to “remote waiting” for the print agent to pick. Once the print agent picked it, it will change the status to “remote working” and then finally “completed” or error.

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Rusiru Dharmadasa
Superhero (Employee)
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Remote working means print agent is still working on them. If a print agent service is restarted during a working operation the print job will remain stuck in “remote working”. If these jobs are old and if the same print agent is working fine with new jobs i don’t think this is an issue. 

 

Waiting means the print job is not yet process by the IFS report formatter (middleware). So the PDF is not generated yet. Once this is done, the status will be changed to “remote waiting” for the print agent to pick. Once the print agent picked it, it will change the status to “remote working” and then finally “completed” or error.


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