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Unable to Delete Project Invoice

  • November 17, 2022
  • 1 reply
  • 115 views

NPCCHLOE
Do Gooder (Customer)
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Hi,

We are trying to remove a project invoice as it is a duplicate invoice and is no longer required. However, when we try to delete it, we receive the below error message:

 

I then tried to remove the transactions for the invoice and received the below error message:

 

 

Any advice or help on where I’m going wrong would be great!

Thanks

Best answer by Rajith Ekanayake

Hi,

I think you will have to create a Credit Invoice or a Correction Invoice depending on your requirement.

After that you need to offset the original invoice with the created credit/correction invoice.

Because, as I know, you are not allowed to delete or cancel Project Invoices.

Hope this helps.

Kind Regards,

Rajith

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  • Hero (Former Employee)
  • 38 replies
  • Answer
  • November 21, 2022

Hi,

I think you will have to create a Credit Invoice or a Correction Invoice depending on your requirement.

After that you need to offset the original invoice with the created credit/correction invoice.

Because, as I know, you are not allowed to delete or cancel Project Invoices.

Hope this helps.

Kind Regards,

Rajith


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