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Question

Mixed Payment

  • February 15, 2022
  • 4 replies
  • 273 views

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  • Do Gooder (Customer)

Hi 

 

I have received a payment from customer into wrong bank account,  We have several entities. I can allocate payment into correct entity and then change at this point to the correct entity but I get a an error code saying I need a voucher type.  I have put in N, our normal  but it is not accepting this - Any idea’s

 

 

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  • Hero (Employee)
  • February 15, 2022

hi @Tess1,

Are you create the mixed payment manually or using another method to create mixed payments?

Best Regards

Narmada


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  • Do Gooder (Customer)
  • February 15, 2022

Manually, Thanks


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HI,

Did you ensure all entities are have N voucher type which is connected to the User/user Group (in Each Entity)

Thank You

Ramessh Kanna

 


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  • Do Gooder (Customer)
  • February 15, 2022

Yes I did, I have managed to get it, I had to change from AR to AC and this allowed it to go through.


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