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Question

Send Email Setup

  • November 14, 2021
  • 4 replies
  • 1511 views

mzislam
Sidekick (Customer)
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  • Sidekick (Customer)
  • 7 replies

Who will be Default Mail sender in above email setup window, it is showing “Default Mail Address 'null' is not specified or is not valid” in Applications Messages window

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4 replies

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  • Hero (Former Employee)
  • 98 replies
  • November 14, 2021

Hi @mzislam , Kindly find the following documentation related to mail sender parameter configuration.

Hope the documentation helps you.

Kind Regards,

Vinu.


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  • Hero (Partner)
  • 129 replies
  • November 14, 2021

DEFAULT_MAIL_SENDER wouldn't reflect anywhere if your application is configured with a mailbox user and your email server need user authentication to send emails. But you need to have a value here as null is not accepting. Default is connect@localhost

 

but for the companies which allow anonymous email sending from the email servers you may specify a dummy address here something similar to noreply@yourdomain.com 

then recipients will receive something like this

 


mzislam
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • 7 replies
  • November 15, 2021

@Ruchira ,I am getting the below errors in Applications Messages window:

Error while sending data... 
Caused by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: mail.i*****oup.com, 465; timeout 60000 
Caused by: java.net.UnknownHostException: mail.i*****oup.com

 

 


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  • Hero (Partner)
  • 129 replies
  • November 15, 2021

@mzislam This error should be connected to incorrect configurations of the mail server or a port blocking due to strict firewall configs. Good to check if mail server can be reachable from the MWS from the port configured


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