I can attach file in Customer Invoice. But other user get error message 'No attachment type enabled' when click button ‘Attachments’. I have add to them same permission set as me. Is there other settings need I do?
We use IFS 8.
Thanks in advance!
Solved
Can not attach file in Customer Invoice
Best answer by Amila Samarasinghe
Hi
Refer this community post for the necessary permisions needed for the attachment panel to be work.
thanks
+14Hi
Refer this community post for the necessary permisions needed for the attachment panel to be work.
thanks
Amila S. - https://www.linkedin.com/in/amila-samarasinghe-b3285974/
1 person likes this
If you can attach and they can’t due to no attachment types enabled, it almost always means that one user is not selecting the right location for their cursor before attempting the attachment. The normal out of the box setting for Customer Invoice and Object Connections is this:
Customer Invoice Header - Allowed
Customer Invoice General Tab - Allowed
Customer Invoice Lines Tab - Not Allowed
Customer Invoice History Tab - Not Allowed
Check where the user has their cursor placed when trying to connect the document and most likely they are in a different place than you are.
At last I find that some user just have no enough right. I add some DM right for them, then it works.
Amila Samarasinghe wrote:
Hi
Refer this community post for the necessary permisions needed for the attachment panel to be work.
thanks
Thanks for your reply!
ShawnBerk wrote:
If you can attach and they can’t due to no attachment types enabled, it almost always means that one user is not selecting the right location for their cursor before attempting the attachment. The normal out of the box setting for Customer Invoice and Object Connections is this:
Customer Invoice Header - Allowed
Customer Invoice General Tab - Allowed
Customer Invoice Lines Tab - Not Allowed
Customer Invoice History Tab - Not Allowed
Check where the user has their cursor placed when trying to connect the document and most likely they are in a different place than you are.
Thanks for your reply!
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