Has anyone come across this error? Do you know how to prevent it?
Navigate to original project invoice - status = PostedAuth
RMB > Create Correction Invoice
RMB on one of the lines for the reinvoice of the line > Project Transaction
Change Sales Price from 177 to 124.80 >Save
Error - Identical tax codes are not allowed. Adjust tax setup on address and/or object level.
This is a work process that has been done numerous times for this customer/address and for other customers/addresses but we haven’t seen this error before.
"Identical tax codes are not allowed. Adjust tax setup on address and/or object level."
I did submit an IFS case (G2352343) and it seems to be a bug that started for us with UPD13. A summary of the problem is that when there are two or more lines on the invoice with different report codes and the correction invoice is created from the project invoice, then there is an error when trying to save a change on one or more project transactions. At least that is my understanding of the problem.
It has been patched as a Sev 3 and will be delivered in a future update but I don’t know which one. There is a work around - go to the Project Transactions screen, select the transactions then RMB and create the correction transactions there shouldn’t be an error.
I did submit an IFS case (G2352343) and it seems to be a bug that started for us with UPD13. A summary of the problem is that when there are two or more lines on the invoice with different report codes and the correction invoice is created from the project invoice, then there is an error when trying to save a change on one or more project transactions. At least that is my understanding of the problem.
It has been patched as a Sev 3 and will be delivered in a future update but I don’t know which one. There is a work around - go to the Project Transactions screen, select the transactions then RMB and create the correction transactions there shouldn’t be an error.
@Asela Munasinghe The workaround (go to the Project Transactions screen, select the transactions then RMB and create the correction transactions there) did work for us. We have since upgraded to IFS Cloud (23.1.8) so I’m not sure in which Apps 10 version the problem is fixed. For us, the problem started when we installed Apps 10 UPD13.
I'm getting the same error message while trying to approve the invoice preview and I solved the issue by entering the tax code in the Non-Inventory Sales Part.
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