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Hello, around 2 weeks ago my companies users started experiencing an issue we never ran into prior. All the way down at the end of the columns there is a “Location No” column. We’ve never touched this before and had no issues prior. Recently when we go to a new line it runs an error of “To Location No” not filled. We have to manually type 0 to bypass it which is incredibly annoying for our users to do on every single line. What could the cause of this be? Thanks. PS we’re on apps10..

Which screen in IFS are you referring to and what is the IFS function you are trying to process please?

If you are able to provide a screen shot, that would help the community to assist you.

Please can you describe what steps you take to get this error message and provide a copy of the error message, that would also be helpful


Which screen in IFS are you referring to and what is the IFS function you are trying to process please?

If you are able to provide a screen shot, that would help the community to assist you.

Please can you describe what steps you take to get this error message and provide a copy of the error message, that would also be helpful

So the original to location no field that is empty would be scrolled on the order page behind the popup window but now even after adding 0 to the “to location no” there this additional box appears asking for it again.


@ifshelp,

To Location No filed is not a mandatory field and it is used to specify the customer location where the goods need to be delivered. Could you please check the customer order line property ( Do right click on customer order line and select property) and check whether the filed To location No is set as Mandatory, if yes you can uncheck it, then this problem wont arise. if you want to do this for all users then do this changes to base profile.

 

Regards,

Mithun K V


@ifshelp,

To Location No filed is not a mandatory field and it is used to specify the customer location where the goods need to be delivered. Could you please check the customer order line property ( Do right click on customer order line and select property) and check whether the filed To location No is set as Mandatory, if yes you can uncheck it, then this problem wont arise. if you want to do this for all users then do this changes to base profile.

 

Regards,

Mithun K V

Thanks for the timely response, however we tried this already. The box was unchecked on all accounts experiencing this issue and just to verify I tried again now, its not checked. Any other fixes?


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