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Is anyone experiencing issues with Shop Orders set to Auto Close intermittently not closing on Manual Receive?

We have had a number of instances recently where this has occurred (resulting in a rather expensive assembly being received twice...)

Early days of investigation currently but it doesn’t seem to be only one user/part/site and all bar two have Close Code of ‘Auto Close’

We are on 23R1.10.

Any feedback appreciated!  

 

 

Thanks

Linda

Hi

Are those Shop Orders having by products or any other produced parts remaining to be received?


Hi Linda - are the operations not being reported automatically (or have not been otherwise reported) on the SO’s which are not auto closing?


Hi

Are those Shop Orders having by products or any other produced parts remaining to be received?

Thanks for engaging - no, no By Products or Produced Parts...


Hi Linda - are the operations not being reported automatically (or have not been otherwise reported) on the SO’s which are not auto closing?

For some we report actual hours against employees, others will backflush a set number of hours for the job.  I think we select the Auto-report checkbox on Receive/Manual Receive but I can check.  

It’s generally part of the workflow to check all material issued and all ops reported by looking at the details tab to clock both of these are ‘Complete….’

Are you suggesting it won’t Auto-Close if we have Ops open and haven’t selected ‘Auto-Report’?

 

Linda


@PRODQ - I recall that this is the std behaviour (def in earlier versions) - it’s certainly something I’d have looked at when I was working for a customer in a previous role.
 

 

Are you suggesting it won’t Auto-Close if we have Ops open and haven’t selected ‘Auto-Report’?

 

Linda

 


@PRODQ - I recall that this is the std behaviour (def in earlier versions) - it’s certainly something I’d have looked at when I was working for a customer in a previous role.
 

 

Are you suggesting it won’t Auto-Close if we have Ops open and haven’t selected ‘Auto-Report’?

 

Linda

 

I think that’s what I would expect but in our examples all Ops WERE reported … hence the initial query..


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