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Cancel shop order operation

  • May 8, 2024
  • 1 reply
  • 168 views

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  • Sidekick (Customer)
  • 52 replies

An employee accidentally made the operation status closed, I want to undo this operation.

To do that, right click on the relevant line in Cancel Operation Reports and the error shown in the picture see below. 

I cannot solve this error.

 

 

Best answer by Björn Hultgren

The time originates from a start-stop clocking why you must cancel the time from the clocking. Search for the shop order on the Shop Floor Clockings page and cancel the records from there.

 

1 reply

Björn Hultgren
Hero (Employee)
Forum|alt.badge.img+25
  • Hero (Employee)
  • 1060 replies
  • Answer
  • May 8, 2024

The time originates from a start-stop clocking why you must cancel the time from the clocking. Search for the shop order on the Shop Floor Clockings page and cancel the records from there.