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Question

Approval Template Issue

  • October 17, 2022
  • 3 replies
  • 78 views

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  • Do Gooder (Customer)
  • 6 replies

We have an approval template for MRB Dispositions which has multiple steps. Step 30 should be assigned to a group but instead gets assigned to the coordinator. This has worked previously.

3 replies

matt.watters
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 699 replies
  • October 17, 2022

Is the Coordinator a member of the Group?


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  • Author
  • Do Gooder (Customer)
  • 6 replies
  • October 17, 2022

Hi Matt, thanks for replying. Yes, I think in all cases I’ve seen the coordinator has been a member of the group. I wondered if this was by design but it doesn’t appear to happen in other steps


MikeCH
Hero (Employee)
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  • Hero (Employee)
  • 166 replies
  • October 17, 2022

Have you checked the current template again and reused the template now? This behaviour has never happened to me before. And in which IFS version are you?