Hello everyone! Could someone help me with this issue? I developed a report in the new Report Studio tool, but when I try to preview it, I get this message in the Print Manager:
The Print Job can not be printed due to Redis queue failure. Contact System Administrator.
Is it really not possible to develop in Report Studio?
+11Hi,
Its possible to develop report studio and preview also.
Which Cloud version is this?
Best Regards,
Wasana
+1Hi,
Where did you try to run this report? If it’s in a build place environment, IFS have not provisioned them with the infrastructure to render report studio reports, which is a gap for development/testing. So in this instance you will need to export and try running the report in a use place, but if you have made any changes to the report model or RDF then you will need a delivery of the changes to be able to validate those in a use place.
If this is in a use place, then based on the hosting model is, if the environment is hosted by IFS, I would log a ticket and have them investigate, as could be a POD/container issue, if remote hosted, start by looking at the reporting pods/containers and validate if they are running correctly.
I hope this helps.
Kind regards,
Marc
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