Im trying to restrict the work type “FAULT” from using. however i couldnt find any method to do that. Is there a way of doing it without using a workflow or will there be a feature to restrict or disable a work type in a future release?
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Is there a way to restrict using a specific Work Type?
Best answer by Mehmetkilivan
In IFS Cloud there is no standard option to directly deactivate or disable a Work Type. However, it is possible to prevent users from using a specific work type such as “FAULT”.
The most practical way is to create a Custom Event or a validation rule that is triggered during Work Order creation. If the selected Work Type is “FAULT”, you can stop the transaction with an error message. You can also make this conditional based on site or user role if needed.
Another option is to handle it through permissions. On the Permission Set side, you can restrict insert/update rights for the related projection or create a custom projection that excludes the FAULT value.
If you are using Aurena, you can also filter out the FAULT value from the LOV so users cannot select it in the first place.
There is no standard “disable” flag for Work Types, but one of these approaches should solve the requirement.
+5In IFS Cloud there is no standard option to directly deactivate or disable a Work Type. However, it is possible to prevent users from using a specific work type such as “FAULT”.
The most practical way is to create a Custom Event or a validation rule that is triggered during Work Order creation. If the selected Work Type is “FAULT”, you can stop the transaction with an error message. You can also make this conditional based on site or user role if needed.
Another option is to handle it through permissions. On the Permission Set side, you can restrict insert/update rights for the related projection or create a custom projection that excludes the FAULT value.
If you are using Aurena, you can also filter out the FAULT value from the LOV so users cannot select it in the first place.
There is no standard “disable” flag for Work Types, but one of these approaches should solve the requirement.
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