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Customer Support portal User account

Are there any limits on the number of support portal user accounts, a customer can request?

Please note this is customer portal account to raise product Support cases for IFS Cloud Product customers.

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Best answer by Azelle 8 August 2022, 10:24

Userlevel 4

+4

Hi Biby, there is no limit to the number of support portal user accounts a customer can request. This applies to customers on any type of product.

Userlevel 5

+10

HI @Biby do also note the guidance provided in the Customer Responsibilities section of the IFS Support Operations Guide

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