Hi,

We have some invoices listed in the Customer Invoices with Errors screen in IFS.

When I click on Customer Invoice Postings Analysis, I can see the error detail as below:

Value is missing for posting type M30 combined control type GRPSTAT code part A in company RODLTD.

The posting control, M30, has been set up with the below control type. This has been set up for over 18 months and works correctly.

The customer concerned is set up with a Customer Statistics group, which is valid and it set up with the M30 posting control details.

When checking Sales Parts on the invoice lines, these have the correct classification also:

The Sales Group is also set up in the M30 posting control:

Are you able to identify anything that I’m missing?

I believe the customer is new, so a possibility is that the Sales Group was not applied to the customer record until after the order was placed. In this scenario, what would be the best course of action, as I cannot finalise the invoices.

Thank you