Question

Closing the old Work Orders

Forum|Forum|2 days ago
June 24, 2026
2 replies
32 views

+7

MANI0202
Sidekick (Customer)

Hi All,

While I was closing old Work Orders, I had to close old Work tasks inside them. I noticed that I can close the Work Tasks without closing the Work Assignments inside it which seemed to be easy as the assignments were sent to mobile and cannot be closed from cloud.

Is it a good practice to close the Work Task without closing the assignments as the end target is to close the Work Order to “Work Done” status? If not, then is there a way to close the assignments which are sent/transferred to mobile?

Thanks in advance for the help.

Regards,

Mani

E

+9

Edwards
Hero (Customer)
Forum|Forum|2 days ago
June 24, 2026

Hi,

Are you familiar with the Transferred tasks / work assignments form? You can cancel work assignments or return from pool using this form in relation to the MWO application.

We’ve seen that completing work tasks while things are still pushed to MWO can make things work kind of weird so we try to instruct people to ensure theres nothing in this form connected to the work task prior to completing them.

-LEdwards