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Is IFS support the 'forgot password' function?

  • Nov 12, 2020 10:14 PM UTC
  • 6 replies
  • 372 views
Sidekick (Partner)
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Is IFS support the ‘forgot password’ funcion?

Right now just it says to contact an administrator. 

Is there a way to enable that function for a user?

 

 

Best answer by Yasas Kasthuriarachchi

Hi kindly refer following KBA;

 

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    6 replies

    Superhero (Partner)
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    • RutJWhalen
    • Superhero (Partner)
    • Nov 12, 2020 10:31 PM UTC

    Who is your IFS system Administrator?  The should be able to resolve this issue.

     

    John

    Superhero (Partner)
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    • RutJWhalen
    • Superhero (Partner)
    • Nov 12, 2020 10:33 PM UTC

    @KLNADEESH 

    Who creates your users?

    Superhero (Partner)
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    • RutJWhalen
    • Superhero (Partner)
    • Nov 12, 2020 10:57 PM UTC

    @KLNADEESH 

    If the IFS user is Active AND the Oracle user is active then your user might be missing rye following grants:

    Presentation Objects by Component:

    Database Objects:

    Sidekick (Partner)
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    • KLNADEESH
    • Author
    • Sidekick (Partner)
    • Nov 12, 2020 11:08 PM UTC

    @johnw66  Thank you John for your help. Your solution worked for the change password option.  But it did not work for the forgot password option.

    Superhero (Partner)
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    • RutJWhalen
    • Superhero (Partner)
    • Nov 13, 2020 7:46 AM UTC

    In the case of forgot password the user is mean to contact the administrator as they will have to reset the password for the user in this case.

     

    John

    Yasas Kasthuriarachchi
    Superhero (Employee)
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    Hi kindly refer following KBA;

     

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