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Is IFS support the 'forgot password' function?

  • November 12, 2020
  • 6 replies
  • 351 views

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Is IFS support the ‘forgot password’ funcion?

Right now just it says to contact an administrator. 

Is there a way to enable that function for a user?

 

 

Best answer by Yasas Kasthuriarachchi

Hi kindly refer following KBA;

 

6 replies

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  • Superhero (Partner)
  • November 12, 2020

Who is your IFS system Administrator?  The should be able to resolve this issue.

 

John


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  • Superhero (Partner)
  • November 12, 2020

@KLNADEESH 

Who creates your users?


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  • Superhero (Partner)
  • November 12, 2020

@KLNADEESH 

If the IFS user is Active AND the Oracle user is active then your user might be missing rye following grants:

Presentation Objects by Component:

Database Objects:


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  • Author
  • Sidekick (Partner)
  • November 12, 2020

@johnw66  Thank you John for your help. Your solution worked for the change password option.  But it did not work for the forgot password option.


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  • Superhero (Partner)
  • November 13, 2020

In the case of forgot password the user is mean to contact the administrator as they will have to reset the password for the user in this case.

 

John


Yasas Kasthuriarachchi
Superhero (Employee)
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Hi kindly refer following KBA;