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Hi,

I have an issue with onboarding process.

I created onboarding template for new employee and assigned it to structure.

I create new employee. Onboarding template is chosen correctly in wizard

But no onboarding program is assigned to employee.

Where is the problem?

Thanks

Romana

Hi,

This was a bug already in IFS 10 Aurena and probably the same in IFS Cloud. We have reported a case and it is planned to be corrected.

Check IFS Product - Onboarding program not assigned to new employee - Aurena (service-now.com)

 

Regards,

Maria


Hi Maria,

 

I see it is 3 years old case. Do you have any information when it will be released because it is very important for our customer to be resolved.

Thanks

 

Romana


How do you mean it is a 3 year old case? This KB was created 13 days ago?

It will be corrected in update 21 for IFS 10 so I guess in 23R2 for Cloud. I do not have a patch ID so I can see if it is ready and available for single patch.

 

Regards,

Maria

 


Hi, 
The fix should be included into 23.1.4.

Br. Maaret


But in the meantime, it could be solved by BPA.

 

Yes, it is fixed in 23.1.4.

Great


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