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IFS CLOUD HCM - Onboarding program is not assigned automatically

  • Aug 16, 2023 7:02 AM UTC
  • 6 replies
  • 179 views
Do Gooder (Partner)
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Hi,

I have an issue with onboarding process.

I created onboarding template for new employee and assigned it to structure.

I create new employee. Onboarding template is chosen correctly in wizard

But no onboarding program is assigned to employee.

Where is the problem?

Thanks

Romana

Best answer by MaaretEklund

Hi, 
The fix should be included into 23.1.4.

Br. Maaret

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6 replies

ADDMARIAE
Superhero (Partner)
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  • ADDMARIAE
  • Superhero (Partner)
  • Aug 16, 2023 7:32 AM UTC

Hi,

This was a bug already in IFS 10 Aurena and probably the same in IFS Cloud. We have reported a case and it is planned to be corrected.

Check IFS Product - Onboarding program not assigned to new employee - Aurena (service-now.com)

 

Regards,

Maria

    Do Gooder (Partner)
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    • Romana
    • Author
    • Do Gooder (Partner)
    • Aug 16, 2023 7:47 AM UTC

    Hi Maria,

     

    I see it is 3 years old case. Do you have any information when it will be released because it is very important for our customer to be resolved.

    Thanks

     

    Romana

    ADDMARIAE
    Superhero (Partner)
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    • ADDMARIAE
    • Superhero (Partner)
    • Aug 16, 2023 9:57 AM UTC

    How do you mean it is a 3 year old case? This KB was created 13 days ago?

    It will be corrected in update 21 for IFS 10 so I guess in 23R2 for Cloud. I do not have a patch ID so I can see if it is ready and available for single patch.

     

    Regards,

    Maria

     

    MaaretEklund
    Do Gooder (Employee)
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    • MaaretEklund
    • Do Gooder (Employee)
    • Answer
    • Aug 23, 2023 11:42 AM UTC

    Hi, 
    The fix should be included into 23.1.4.

    Br. Maaret

      L-PINTA
      Do Gooder (Customer)
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      • L-PINTA
      • Do Gooder (Customer)
      • Aug 23, 2023 1:42 PM UTC

      But in the meantime, it could be solved by BPA.

       
      Do Gooder (Partner)
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      • Romana
      • Author
      • Do Gooder (Partner)
      • Oct 4, 2023 12:09 PM UTC

      Yes, it is fixed in 23.1.4.

      Great

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