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Question

Removit site info/site is blocked by organization record


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Hello,

 

I am trying to remove site/extended site info. I am getting error that its used in object “Organization”

The Site "*****" is used by 1 rows in another object (Organization).

I see entity organization but not dediacted page for Organization.

Maintanance organization and Service organization are already set to new site. I dont know where to look of Organization entity - where its used in standard pages.

I have full rights to the system. 

 

I appreciate any help

4 replies

Michael Kaiser
Sidekick (Customer)
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  • Sidekick (Customer)
  • 102 replies
  • July 10, 2024

Hi Silencio,

did you tried the Company - Site mask?

There is a table called COMPANY_SITE_TAB.
Can you “lookup” data directly in ORACLE?
I assume that there is still a record (connecting the CONTRACT (=SITE_ID) to the COMPANY)

Good luck.

Michael


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  • Superhero (Customer)
  • 1169 replies
  • July 10, 2024

Hi @Silencio 

I had the same issue on IFS APP 10.

This should solve your problem: System doesn't allow to delete a newly created site | IFS Community


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  • Author
  • Do Gooder (Customer)
  • 1 reply
  • July 10, 2024
Link wrote:

Hi @Silencio 

I had the same issue on IFS APP 10.

This should solve your problem: System doesn't allow to delete a newly created site | IFS Community

I think this is not problem of site per users, i delete them earlier, error reffers to company (organization)

 

Michael Kaiser wrote:

Hi Silencio,

did you tried the Company - Site mask?

There is a table called COMPANY_SITE_TAB.
Can you “lookup” data directly in ORACLE?
I assume that there is still a record (connecting the CONTRACT (=SITE_ID) to the COMPANY)

Good luck.

Michael

I think this is the right problem, but I have full access to IFS clound, but i dont have access to Oracle DB. Is it posible from IFS cloud to delete record of site connected  to company? I think in this moment i have company connected to two sites. 

Unfortunately, I cannot remove that company and start again since its configured on many places now.


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  • Hero (Partner)
  • 28 replies
  • September 5, 2024

Hi all,

We experienced the same message (“The Site "*****" is used by 1 rows in another object (Organization)”), and this related to some Maintenance Basic Data (namely a Maintenance Org which existed against that Site).

Deleting the Maint Org and then removing the Site record worked.


Thanks,
Chris


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