Question

No archive data found for print job | status inactive

Userlevel 4

+8

Hi Everyone,

can you please help me out with this error , not sure what it is telling to do ? the statuses are going into inactive.

thanks in advance. thanks for looking in

Userlevel 7

+31

Hi @Hashmit,

This issue usually occurs in old IFS Applications versions when there is a large number of old print jobs already in the queue.

In the Print Manager screen in IEE, please check how many old print jobs are there in Waiting and Error states.
Delete all of the unwanted old print jobs from Print Manager screen.
If you are unable to delete these jobs from the Print Manager screen, due to some error, then you need to manually delete the old print job related records from the following print job related tables in the database:
- Print_job_tab
- Print_queue_tab
- Print_job_contents_tab

Hope this helps!

Userlevel 4

+8

thank you @Charith Epitawatta , will try this and share my feedback on it very soon. thanks again.

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