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Question

Is it possible to reflect changes made to a Site 1 customer order in the corresponding Site 2 customer order in an inter-site order process?

  • October 9, 2026
  • 1 reply
  • 47 views

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Background and Findings

1. Reflecting changes from a Site 2 customer order to a Site 1 customer order

In the inter-site order process, changes made to a Site 2 customer order are reflected in the corresponding Site 1 customer order.

→ Confirmed that this works as expected.

2. Reflecting changes from a Site 1 customer order to a Site 2 customer order

In the inter-site order process, changes are made to a Site 1 customer order, and the Send Order Confirmation command is executed.

→ The changes are reflected in the Site 2 purchase order, but they are not reflected in the Site 2 customer order.

Questions
Is it possible to reflect changes made to a Site 1 customer order in the corresponding Site 2 customer order using standard functionality?
If so, could you please advise on any required settings, processing conditions, or actions that need to be performed?
If there is a separate standard process for reflecting changes from a Site 1 customer order to a Site 2 customer order, could you please provide information about that process as well?

Thank you for your assistance.

1 reply

Yathartha Karunananda
Hero (Employee)
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Hi ​@akahirat,

Supplier page → Purchase tab → Message Defaults section (for the internal supplier, i.e., Site 1)> is the below toggle is turned on? If not try enabling it.