I would like to confirm the expected behavior when releasing a Customer Order.
We encountered the following situation.
Normally, we expect the following process:
When the Customer Order at Site 2 is released, a Purchase Order is created. Then, the Purchase Order should be sent using Order Send, and the received Customer Order should be approved. As a result, the Customer Order at Site 1 should be created.
However, in our environment, simply clicking Release on the Customer Order at Site 2 automatically creates the Customer Order at Site 1.
The master data settings are as follows:
All Message Defaults for the Customer are set to Manual.
All Message Defaults for the Supplier are set to Manual.
Is there any configuration that enables this process to be automated?
If such a setting exists, could you please let us know where it is and how it should be configured?
Actual Behavior
①Release the Customer Order at Site 2.
②As a result of step ①, the Purchase Order is released, and the received Customer Order is automatically approved, resulting in the creation of the Customer Order at Site 1.
Expected Behavior
①Release the Customer Order at Site 2.
②Select Order Send from the Supply command on the Purchase Order.
③Approve the received Customer Order.
④The Customer Order at Site 1 is created.
