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customer offser

  • October 7, 2025
  • 1 reply
  • 56 views

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what is the meaning of below error and how to solve it

 

Best answer by Carole.B.K4U

hello Nagah khaled, it looks like some advance invoices and credit notes are already connected to the same sales order. IFS requires to offset these advance debit and credit notes before you can do the action you are attempting to do, I assume it is invoice printing ?

You can enter a mixed payement to offset the advance debit and credit notes for example, or use a Customer Offset Proposal.

1 reply

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  • Do Gooder (Partner)
  • Answer
  • October 7, 2025

hello Nagah khaled, it looks like some advance invoices and credit notes are already connected to the same sales order. IFS requires to offset these advance debit and credit notes before you can do the action you are attempting to do, I assume it is invoice printing ?

You can enter a mixed payement to offset the advance debit and credit notes for example, or use a Customer Offset Proposal.