Skip to main content
Question

Block a single customer order line on a Customer Order?

  • September 22, 2026
  • 3 replies
  • 39 views

Forum|alt.badge.img+7

Is it possible to block a single customer order line on a Customer Order?  We sometimes have blanket orders or larger orders where only a subset of lines need blocked.

3 replies

Forum|alt.badge.img+6
  • Do Gooder (Customer)
  • September 22, 2026

Hi Anna_B, you can block the line from invoicing, which doesn't stop it from shipping, but does stop it from being billed.

 

Alternatively, you can also uncheck the Release for Material Planning checkbox on the line which stops MRP from seeing the demand of the customer order line


Forum|alt.badge.img+8
  • Hero (Employee)
  • September 23, 2026

Hi ​@Anna_B,

You can block individual customer order lines from invoicing when needed, without affecting the rest of the order. This can be done from the Customer Order, Customer Order Lines, or Invoiceable Lines Per Order pages, depending on where you are working. The Invoiceable Lines Per Order page can be accessed from Create Customer Invoices and is useful for delivered or delivery-confirmed lines.

Please note that the line must not already be in Invoiced or Partially Invoiced status. Once a line is blocked, it will be excluded from invoice creation processes, including Create Customer Invoices, Create Shipment Invoices, Create Collective Customer Invoices, and self-billing matching, while the remaining order lines can continue through the normal process.

Best Regards,

Uvina Jayamaha.


Forum|alt.badge.img+8
  • Do Gooder (Customer)
  • September 23, 2026

Hi all,

when blocking a CO line from invoicing, the line status is only “Delivered” and the CO in total can not be set to “Invoiced/Closed”, because of this one line.

Is there a way to close the CO with one line being blocked for invoicing?

Thanks,
Chris