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Batchserver service stops on it's own with log error "java.lang.OutOfMemoryError: Java heap space"


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We are using IFS Application 8 SP1 (Jboss).

Earlier this week, suddenly, the batch server service stopped on it’s own and we are unable to start it since then. When started manually, it stops on it’s own. 

On the IFSalert log inside the batchserver folder, we see this error:

ERROR [Integration] ifs.fnd.ifw.sta.StaServer.init(): Fatal error! [Error GUID:495b3a23-23a8-4076-b4ff-5998321b9a43]
java.lang.OutOfMemoryError: Java heap space
    at java.io.WinNTFileSystem.list(Native Method)
    at java.io.File.list(File.java:1048)
    at javax.crypto.JarVerifier.getSystemEntropy(JarVerifier.java:788)
    at javax.crypto.JarVerifier.testSignatures(JarVerifier.java:706)
    at javax.crypto.JarVerifier.access$400(JarVerifier.java:34)

    at ifs.fnd.batchserver.server.BatchServerManager.getConfiguration(BatchServerManager.java:241)
    at ifs.fnd.batchserver.server.BatchServerManager.<init>(BatchServerManager.java:93)
    at ifs.fnd.batchserver.server.BatchServer.initializeServer(BatchServer.java:74)
    at ifs.fnd.ifw.sta.StaServer.init(StaServer.java:109)
    at ifs.fnd.ifw.sta.StaServer.main(StaServer.java:285)
 

Things that we have already tried:

  • Reinstalling the batchserver service with the install service option in the bin folder
  • Restarted the application server
  • Reconfigured the application 

(Have not increased heap memory as of now)

The issue remains the same.

Also interestingly - the background jobs seem to be working (we see multiple jobs in executing, and running state and the Posted count is fluctuating as well), even with the batchserver service being stopped. 

I’m also suspecting a relation with the connect service with regards to the sudden ‘out of memory’ error as, I see multiple errors like this in the connect server logs:

ifs.fnd.connectserver.sftp.SFTPReaderAgent.doRun(): Main loop error: 2: No such file

Kindly advise. 

 

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