Question

Unable to generate xml file for e-invoice

  • 6 October 2021
  • 2 replies
  • 239 views
H
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Userlevel 2
Badge +5

Hi all, 

 

Recently we have an database conversion from PROD to TEST environment and we noticed that we cant generate xml files for invoices in TEST anymore. We have checked the setup of:

  • IFS connect
  • Routing addresses
  • Routing rules
  • Company’s message setup
  • Customer’s message setup

We could not find anything that could go wrong, but the xml files are not created. Do you have any suggestion on what else should we take a look at? 

 

Best Regards,

Hazel

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2 replies

Manoj Ruwanhewa
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Hi @hazelms ,

 

Hope you already  tried a reconfiguration of the Application server after the database clone.

“TEST “ Connect server should be up and running. 

Verify the file paths for OUT/IN-box  whether they are overwritten.

Also very the system parameters related to connectivity  category in the IFS client.

 

Also check  that these Database Processes are actually running

 

 

Hope this will help you.

If this solves your question, kindly mark it as Best Answer as it will help other members in the community.

 

Best Regards

Manoj

~Mano
H
Rank
Userlevel 2
Badge +5

Hi @Manoj Ruwanhewa, 

 

Those system parameters are running as it should. Directory paths are also correct. 

This is something really INVOICE specific i guess, since we have ORDER and ORDRSP are working just fine. 

 

/Hazel

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