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SSO - pick an account pop up message

  • May 10, 2022
  • 1 reply
  • 157 views

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  • Sidekick (Customer)
  • 66 replies

Hi,

We have implemented SSO with IFS 10 (UPD13). Go live date was the 25th of April this year.

Every time users want to login they click in an IFS shortcut in their desktop and then the Microsoft office pop up message appears asking them to pick up an account (please see screenshot below).

Do you know if there is anyway to avoid this Microsoft pop up windows to appear, so that users get straight away into IFS?

Many thanks

Miguel

 

 

 

Best answer by CallumW

Posting the answer in this thread also.

 

 

Hi,

 

When launching the application hold the <SHIFT> key.

This will open an additional window in which you have to select the option ‘Use Single Sign-on’

 


 

Callum

1 reply

CallumW
Superhero (Partner)
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  • Superhero (Partner)
  • 129 replies
  • Answer
  • May 26, 2022

Posting the answer in this thread also.

 

 

Hi,

 

When launching the application hold the <SHIFT> key.

This will open an additional window in which you have to select the option ‘Use Single Sign-on’

 


 

Callum