Hi experts,
We’re facing a strange issue with a custom report layout in IFS Cloud (created using IFS Report Designer).
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The report is designed for portrait orientation with fixed width and height.
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When we preview the report in IFS and then print from the preview screen, it comes out perfectly in portrait as expected.
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But when we print the report directly (without preview), it is always printed in landscape.
We are using an Epson LQ-310 printer.
So far we have:
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Verified that the report’s page size (width < height) is correctly set in Report Designer.
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Checked and changed the printer settings
Has anyone else experienced this mismatch between direct print vs preview print orientation? I saw several posts regarding the same issue.
Is there a recommended fix either in the layout properties or in the print agent configuration , to force IFS to always print in portrait mode?
Any suggestions would be appreciated!