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Page help inconsistency


Asela Munasinghe
Superhero (Customer)
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we are using 24R1 and lets say Í want to navigate to the IFS Cloud Docs from there, e.g. page PO

 


and this is what I get landed in 
 


I would expect this instead directly because searching for the exact topic is quite cumbersome

 



For several other IFS screens too this is very inconsistant for me. is it the same for others?

the screenshots are from IFS ref enviornment. 

2 replies

Nishadi
Sidekick (Employee)
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  • Sidekick (Employee)
  • 17 replies
  • January 8, 2025

Hi ​@Asela Munasinghe ,

As I noticed, when clicking 'Page Help', it redirects us based on the current page URL. For example:

  • PO Window:
    URL: /main/ifsapplications/web/page/PurchaseOrder/Form
    Relevant Page Help URL: ...searchpage=page/PurchaseOrder/Form

  • PO Lines Window:
    URL: /main/ifsapplications/web/page/PurchaseOrderLines/List
    Relevant Page Help URL: ...searchpage=page/PurchaseOrderLines/List

Additionally, I found the following clarification in KBA KB0069669:

The Page Help feature is designed to provide information about a process. It includes Activity Descriptions, About Descriptions, and Page Help Descriptions. In summary, it lists all the online documentation related to the specific IFS Cloud web page you are viewing.

A similar explanation is also provided in this documentation:
IFS Cloud Documentation

So far, it seems this is the intended design for the IFS Cloud Page Help functionality.


Asela Munasinghe
Superhero (Customer)
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  • Author
  • Superhero (Customer)
  • 739 replies
  • January 8, 2025

Hi Nishadi 

 

I am afraid, its not clear enough for me. I've extracted the below section from the KB you were referring to. 
 


For instance, in the context of the PO, do you think IFS Docs lists Áll online documentation’ related to that page just like the KB explains? 

My point is, page help works perfectly for some IFS pages whereas it dosen't for some pages for instance PO. 

Thanks,
Asela


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