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ORA-20111: CustOrdCustomer.ORDERATTR: Customer ZZZZ has no delivery address with order specific attributes specified.

  • January 13, 2025
  • 2 replies
  • 97 views

ZTC ZTC JGOTA
Hero (Customer)
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Hello IFS Community,

We are encountering the following error message when attempting to create a customer order:

"ORA-20111: CustOrdCustomer.ORDERATTR: Customer ZZZZ has no delivery address with order-specific attributes specified."

 

Error: No delivery address with order specific attributes specified | IFS Community

 

I have reviewed a similar issue discussed in the topic, "Error: No delivery address with order-specific attributes specified" on the IFS Community, which suggested a potential solution. However, the key difference is that we are using IFS Cloud.

For Customer ZZZZ, we have both a delivery address and a document address configured. Despite this, we are unable to create customer orders for this specific customer.

Has anyone else experienced this issue in IFS Cloud? If so, could you share the steps or solution that worked for you?

 

Best answer by Marcel.Ausan

@ZTC ZTC JGOTA please cehck the default delivery address → Sales Address Info if this tab is populated. By the sound of the error message it seems that maybe sales address info at address id level might be missing.

 

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2 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1143 replies
  • Answer
  • January 13, 2025

@ZTC ZTC JGOTA please cehck the default delivery address → Sales Address Info if this tab is populated. By the sound of the error message it seems that maybe sales address info at address id level might be missing.

 


ZTC ZTC JGOTA
Hero (Customer)
Forum|alt.badge.img+14
  • Author
  • Hero (Customer)
  • 221 replies
  • January 13, 2025

Hello  ​@Marcel.Ausan   

 

The Customer has the Delivery (Yes) Document (Yes) 

Also, it has Delivery Terms and Ship-Via

 

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No delivery address with order specific attributes specified | IFS Community

 


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