Hi there,
Has anyone experienced this error before? Affects all IFS mobile apps - on Apps 9.
I’ve checked all SSL certificates and all seem to be in date. I have rebooted the servers hosting uplink etc but still no joy.
Thanks,
Kasia
Solved
javax.net.ssl.SSLHandshakeException: Chain validation failed
Best answer by Kasia
Kasia wrote:
cmlmfreeman wrote:
Easiest method to check, browse to the site URL using e.g. a modern and up to date e.g. edge browser - if that rejects, you’ve got a problem but fixing is going to be down to wherever the hosting is which I think maybe IFS for touch apps but doesn’t have to be.
Matt
I’ve reached out to IFS support as well.
Thanks,
Kasia
Issue in fact was from IFS. Their cloud.ifsworld.com SSL certificate was expired. Therefore outside of customer’s control.
+2Hi,
Have you checked if certs are SHA1 SHA256 (now needed) and TLS on the host is 1.2? If you’re below these then chances are you’ll get an SSL exception which could break the chain now.
Matt
cmlmfreeman wrote:
Hi,
Have you checked if certs are SHA1 SHA256 (now needed) and TLS on the host is 1.2? If you’re below these then chances are you’ll get an SSL exception which could break the chain now.
Matt
Hey
Certs seem to be SHA1 SHA265… how can I check TLS?
Many thanks!
Kasia
+2Easiest method to check, browse to the site URL using e.g. a modern and up to date e.g. edge browser - if that rejects, you’ve got a problem but fixing is going to be down to wherever the hosting is which I think maybe IFS for touch apps but doesn’t have to be.
Matt
cmlmfreeman wrote:
Easiest method to check, browse to the site URL using e.g. a modern and up to date e.g. edge browser - if that rejects, you’ve got a problem but fixing is going to be down to wherever the hosting is which I think maybe IFS for touch apps but doesn’t have to be.
Matt
I’ve reached out to IFS support as well.
Thanks,
Kasia
Kasia wrote:
cmlmfreeman wrote:
Easiest method to check, browse to the site URL using e.g. a modern and up to date e.g. edge browser - if that rejects, you’ve got a problem but fixing is going to be down to wherever the hosting is which I think maybe IFS for touch apps but doesn’t have to be.
Matt
I’ve reached out to IFS support as well.
Thanks,
Kasia
Issue in fact was from IFS. Their cloud.ifsworld.com SSL certificate was expired. Therefore outside of customer’s control.
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