Is it possible to add a field to a Subscription?

Hello @Kasun Balasooriya,

Thank you for your response and the link to the documentation. It does look like it’s available in Aurena but we won’t be moving to Aurena for quite some time.  Do you know why it would be available in Aurena but not IEE?

Thanks,

Joann 

Joann,

If you add the Subscription in Aurena, does it trigger on the field you want, even if the change is made in IEE? I realize that is not a solution (having to go to Aurena for anything you wish to subscribe to), but it is certainly interesting!

If the field is available in Aurena but not IEE, I will have to debug what code is being called to create the trigger and see what the difference is…

Thanks,

Joe Kaufman

Hello @sutekh137.  Thank you for the suggestion!  It is worth trying.  And it may encourage some users to use Aurena for certain tasks, which will in turn get them comfortable using Aurena.

Thank you,

Joann

@jtobin 

@sutekh137 

Hi Joe or Joann,

Curious whether a work around has been found for subscription to Invoice status (without Aurena as we’re in V9)?  We have a similar requirement where the status of payment against an invoice would like to be checked or monitored.  The Invoice status going to PaidPosted would be ideal for this, but the status column unavailable prevents that function - I haven’t found another method to track a payment from AR against a particular invoice/order - but that is the user request.

Thanks,

Shawn

@ShawnBerk 

I am not sure where @jtobin landed on all this -- not even sure the Aurena idea worked when it came to changed in IEE.

I have not played around any more with this.

Thanks,

Joe Kaufman

Thanks Joe ( @sutekh137 )

I’ve pretty much come to the conclusion it isn’t possible in IEE or at least in V9 to get a notification of when a payment is applied to a particular invoice.  There isn’t enough information that changes (date or other fields aside from Status) rather the best available is the connection of a voucher or customer payment that appears.  Those things however are secondary connections to the invoice which has no simple connection to trigger off of.

I’m going to go the retroactive reporting route, but it still means a list of a 100 things per week to look at to find the 1 of interest.

@ShawnBerk @sutekh137  I’m checking with the user to find out if they implemented the suggested workaround.  I’ll post the information here if I get any feedback on it.

@ShawnBerk @sutekh137 The user said the problem remains, so the Aurena idea didn’t change IEE.

@jtobin 

Thank you Joann for the confirmation.