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IFS Report Designer Not Opening Layouts

  • December 14, 2021
  • 3 replies
  • 534 views

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I was using report designer without any problems, but now when I try to open a layout nothing happens.  No errors, no warnings, no open layout.  I have tried copying a coworkers report designer folder that worked on his machine, but did not work on mine.  The only thing I did previous is updating to Visual Studio 2021, but my coworker also did this and he had no problems.

Any ideas on how to get the layouts to start opening again?

Best answer by Malindu Fernando

Hi @rvanden5 ,

I have noticed that uninstalling and installing Java from the client computer has helped in the past. If it is not too much of a hassle could you try that? Also try with a new report designer application afterwards and make sure that the folder has the necessary admin permissions enabled.

Hope this helps!

Regards,
Malindu

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3 replies

Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • 2897 replies
  • December 14, 2021

Moved to Framework & Experience.


Malindu Fernando
Hero (Employee)
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Hi @rvanden5 ,

I have noticed that uninstalling and installing Java from the client computer has helped in the past. If it is not too much of a hassle could you try that? Also try with a new report designer application afterwards and make sure that the folder has the necessary admin permissions enabled.

Hope this helps!

Regards,
Malindu


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  • Author
  • Sidekick (Customer)
  • 23 replies
  • December 14, 2021
  • Malindu Fernando - Thank you for the answer.  That did work.  I first tried to just install the new version (and it asks to uninstall the old) so thought that might be good enough.  It was not.  I had to completely uninstall (now the newest version) and reinstall.  Then it came up and worked as expected.


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