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IFS Cloud Hosting

  • July 29, 2025
  • 4 replies
  • 48 views

paguin
Hero (Partner)
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Hello,

can any one share process to add partner users for IFS Cloud Hosted IFS Environments (IFS Cloud) in CFG environment they access the application

Regards

Pankaj

Best answer by Marcel.Ausan

@paguin IFS will not do anything in a customer useplace. Each customer must have someone from IT that is able to create a user in the useplaces - CFG | UAT | PROD. When it comes to licensing, I think the users in CFG consume a full license, but I’m not sure about that.

4 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • July 29, 2025

@paguin what type of access do you need?

Some access that comes to mind

  • IFS Buildplace - the customer can add new users using the self service form buildplace mgmt in the support portal
  • Access to useplaces (CFG / UAT / PROD) - this is again granted by the customer’s IT team
  • access to support.ifs.com - to log issues/bugs on behalf of the customer - this is done by IFS but request should come from the customer

paguin
Hero (Partner)
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  • Author
  • Hero (Partner)
  • July 29, 2025

Hello ​@Marcel.Ausan ,

thanks for your reply.

I have access on Build place. on userplace/cfg (on IFS Cloud hosted environment) does customer IT team add partner users or its IFS who adds these users. Also are these users counted in total license count? I guess license count is only for Production environment. Kindly advise 

 

regads

Pankaj


Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • Answer
  • July 29, 2025

@paguin IFS will not do anything in a customer useplace. Each customer must have someone from IT that is able to create a user in the useplaces - CFG | UAT | PROD. When it comes to licensing, I think the users in CFG consume a full license, but I’m not sure about that.


paguin
Hero (Partner)
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  • Author
  • Hero (Partner)
  • July 29, 2025

@Marcel.Ausan ,

thanks  lot for your replies. 

 

regards

Pankaj