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Question

IFS Cloud ADFS error

  • December 9, 2024
  • 2 replies
  • 73 views

paguin
Sidekick (Partner)
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  • Sidekick (Partner)
  • 143 replies

Hello,

we have configured IFS Cloud with ADFS following documentation.

but when we login we get error “

Oops! Something went wrong

Unexpected error when authenticating with identity provider”

In IAM  logs i am getting error 

“{"timestamp":"2024-12-09T12:57:30.896Z","sequence":8574,"loggerClassName":"org.jboss.logging.Logger","loggerName":"org.keycloak.events","level":"WARN","message":"type=IDENTITY_PROVIDER_LOGIN_ERROR, realmId=e196b366-ba08-4c73-9cbf-eb9bf89f57df, clientId=IFS_aurena, userId=null, ipAddress=10.157.81.10, error=identity_provider_login_failure, code_id=09c96dfb-90de-4bf3-aa57-cb6d7c6ba116, authSessionParentId=09c96dfb-90de-4bf3-aa57-cb6d7c6ba116, authSessionTabId=ifWQc-ipyr8","threadName":"executor-thread-642","threadId":28087,"mdc":{},"ndc":"","hostName":"ifsapp-iam-54f647f7cd-mzhh6","processName":"QuarkusEntryPoint","processId":40}
{"timestamp":"2024-12-09T13:05:32.642Z","sequence":8575,"loggerClassName":"org.jboss.logging.Logger","loggerName":"org.keycloak.broker.oidc.AbstractOAuth2IdentityProvider","level":"ERROR","message":"Failed to make identity provider oauth callback","threadName":"executor-thread-643","threadId":28121,"mdc":{},"ndc":"","hostName":"ifsapp-iam-54f647f7cd-mzhh6","processName":"QuarkusEntryPoint","processId":40,"exception":{"refId":1,"exceptionType":"javax.net.ssl.SSLHandshakeException","message":"PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target","frames":[{"class":"sun.security.ssl.Alert","method":"createSSLException"},{"class":"sun.security.ssl.TransportContext","method":"fatal"},{"class":"sun.security.ssl.TransportContext","method":"fatal"},”

 

I am sure many would have got this error. kindly help me resolve the same

Best Regards

Pankaj

2 replies

AshenR
Hero (Partner)
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  • Hero (Partner)
  • 100 replies
  • December 15, 2024

@paguin Based on the IAM pod log, this appears to be related to an SSL issue. Have any certificates been used from the ADFS server?

 

Thanks,

Ashen


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  • Do Gooder (Employee)
  • 7 replies
  • March 14, 2025

Hi ​@paguin,

The error 'PKIX path building failed: unable to find valid certification path to requested target' indicates an SSL handshake failure due to a certificate validation issue. This occurs because the IAM instance does not trust the ADFS SSL certificate. The solution is to import the ADFS SSL certificate into IAM and restart IAM.

Thanks,
Sarasi


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