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IFS Cloud 25R1 JSON template of Receive_Customer_Order

  • Sep 23, 2025 3:53 PM UTC
  • 4 replies
  • 227 views

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I’m currently working with EDI transactions and need to locate JSON template files for them. Specifically, I’m looking for the JSON equivalent of RECEIVE_CUSTOMER_ORDER (and others down the line).

Does anyone know where these template files can be found, or if there’s a repository/resource that provides them? Any guidance, examples, or documentation links would be greatly appreciated!

Thanks in advance.

Best answer by Arcfarazt

​@KLNrrberns 

These files can be found in the IFS Outbound Message Viewer from the landing page of your environment URL

  1. Dispatch Advice is listed under DispatchAdviceIntegrationService as SendDispatchAdvice
  2. Order Response is listed under SalesIntegrationService as SendCustomerOrderResponse
    1. Note: You can only send this message for Customer Orders that you’ve received via the Incoming Customer Order.  
  3. Invoice is listed under EInvoiceIntegrationService as SendItsInvoice
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4 replies

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  • Hero (Partner)
  • Sep 23, 2025 9:13 PM UTC

​@KLNrrberns  you can find this in the API Explorer - SalesMessageService 

 


 

 
 

 

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  • Author
  • Do Gooder (Customer)
  • Sep 23, 2025 9:44 PM UTC

Thanks again for the quick reply! Just to follow up—do you know where we might be able to find the JSON equivalents of the BizApi documents SEND_CUSTOMER_ORDER_RESPONSE, SEND_DESPATCH_ADVISE, and SEND_INVOICE?


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  • Hero (Partner)
  • Answer
  • Sep 30, 2025 5:40 PM UTC

​@KLNrrberns 

These files can be found in the IFS Outbound Message Viewer from the landing page of your environment URL

  1. Dispatch Advice is listed under DispatchAdviceIntegrationService as SendDispatchAdvice
  2. Order Response is listed under SalesIntegrationService as SendCustomerOrderResponse
    1. Note: You can only send this message for Customer Orders that you’ve received via the Incoming Customer Order.  
  3. Invoice is listed under EInvoiceIntegrationService as SendItsInvoice

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  • Author
  • Do Gooder (Customer)
  • Sep 30, 2025 6:24 PM UTC

Perfect.

Thank You.