Hello, all right? Can you help me create an event?
I need to automatically send an email to a collaborator x, 30 days before the latest finish (3), if the order status (2) is different from completed and the discovery is equal to 22 (1).
Thanks
Solved
Event + Email
+2Best answer by JULIAN
Setup schedule DB task to trigger event with a cursor picking up the relevant info and trigger the mail feature
Hello, all right? Can you help me create an event?
I need to automatically send an email to a collaborator x, 30 days before the latest finish (3), if the order status (2) is different from completed and the discovery is equal to 22 (1).
Thanks
To trigger an event you need something to change on the work order. I'd setup a scheduled migration job that checks all the work orders for your criteria and then set a value in a custom field or create a record in the journal. Then you can setup a simple email event that triggers based on that change.
+9Setup schedule DB task to trigger event with a cursor picking up the relevant info and trigger the mail feature
+21Levy,
I think that JULIAN’s answer is a good one. I would like to mention that you could prepare a scheduled quick report.
See attachment in https://community.ifs.com/service-fsm-touch-apps-document-management-mwo-mro-pso-43/schedule-report-to-be-sent-by-email-daily-670
Answer from: KasunBalasooriya
Steve
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