The following error message appears when trying to install IFS Crystal Web Service.
![](https://uploads-eu-west-1.insided.com/ifs-en/attachment/3062fcce-916d-453a-ba51-ce57fdf1104c.png)
The server is Windows Server 2022, with IIS 10, all updates through 7/2024 are installed. .NET 4.8 is installed. I already installed CRDotNetRuntime successfully.
I went through the technical documentation Configure The Crystal Web Service for IFS Cloud Web - Technical Documentation For IFS Cloud
and found a few roles and features that were not installed, I installed them, rebooted the server, tried again and got the same error. I went back to the technical documentation and double-checked roles and features, and I did not miss any.
Unsure how to move forward. All help is appreciated!