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Question

Custom Field on Virtual Entity

  • February 25, 2025
  • 5 replies
  • 147 views

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Hello,
 

To design a customer project solution, we kindly request the following information. Please feel free to add your comments.

1. Are custom fields still unsupported in 'Virtual' entities?

2. Is there any documentation available on this topic?

3. Is there a planned release date for custom field support in virtual entities and assistants?


Thank and Regards,

Pasindu

5 replies

PhillBronson
Hero (Customer)
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  • Hero (Customer)
  • February 26, 2025

@PASKLK i believe the only relevant documentation you have about this is:

 

No customizations dependent on configurations


Rukmal Fernando
Superhero (Employee)
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  • Superhero (Employee)
  • February 28, 2025

@PASKLK to my knowledge, Custom Attributes are not supported on Virtuals and unlikely to be supported at least in the near future. ​@tofuse can you elaborate please?

Thanks!

Rukmal


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  • Author
  • Do Gooder (Employee)
  • February 28, 2025

@Rukmal Fernando  Thanks. Has it been documented somewhere? Issue regarding the assistants is there in the tech docs but could not find such for virtual entities.


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  • Hero (Employee)
  • March 10, 2025

Hi,

It is unlikely that ‘Custom Attributes’ will be supported on virtuals anytime soon.

Some investigation has been done into supporting ‘Custom Attributes’ for virtuals, but there is no straightforward solution. Implementing this would likely require a significant investment to achieve.

Unfortunately, there is no existing documentation on this matter.

 

Regards

Tobias 


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  • Author
  • Do Gooder (Employee)
  • March 11, 2025

Thank you ​@tofuse