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Custom field in EntityVirtual

  • November 7, 2024
  • 1 reply
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Hi,
I added a custom attribute in the SrvRequest but I cannot it see it in the Page (SrvRequestVirtual, because is the page Assistant), therefore I created a group in the page to enter the value.

 

When the Service Request is created the value entered before is not there (please see screenshot below).

 

Am I doing something wrong?

Best answer by Rukmal Fernando

@Eleazar_AyaviriCarrillo New Request is an Assistant (the path is /main/ifsapplications/web/assistant/Request/NewRequestAssistant) and Assistants currently do not support Custom Attributes - see more here: https://docs.ifs.com/techdocs/24r2/040_tailoring/225_configuration/950_configuration_references/060_knownlimitations/#custom_attributes_on_assistants

Best regards,

Rukmal

1 reply

Rukmal Fernando
Superhero (Employee)
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  • Superhero (Employee)
  • 400 replies
  • Answer
  • November 8, 2024

@Eleazar_AyaviriCarrillo New Request is an Assistant (the path is /main/ifsapplications/web/assistant/Request/NewRequestAssistant) and Assistants currently do not support Custom Attributes - see more here: https://docs.ifs.com/techdocs/24r2/040_tailoring/225_configuration/950_configuration_references/060_knownlimitations/#custom_attributes_on_assistants

Best regards,

Rukmal