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Create Routing Rule Error -

+7

Hi,

When trying to create a new routing rule in IFS APP9 I get the error ROUTECONDITION.ROUTE_CONDITION.ROUTE_TYPE must have a value.

I have added APPLICATION_MESSAGE as ROUTE FROM QUEUE OUT1

Best answer by cwright

I resolved this issue, I wasnt selecting from the drop down and typing application message which caused my issue

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+7

I resolved this issue, I wasnt selecting from the drop down and typing application message which caused my issue

Rich Text Editor, editor1

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